About the operator

Distributor name: Many Happy Co., Ltd.

Address: 153-3 Kamikatsura Kitamura-cho, Nishikyo-ku, Kyoto 615-8213

Phone number: 050-5437-7174

Email address: many-happy-kouta@outlook.jp

home page:

About product sales

Product delivery time

Depending on the product, it will be shipped within 2 business days from the date of order.

In addition, it may take some time during long holidays such as the New Year holidays or depending on the stocking status of products.

Also, please understand that production may take some time depending on the product.

Even after purchase, we will inform you and respond as necessary.

delivery

EMS delivery

Necessary expenses other than the product price

Shipping cost, predetermined fee depending on payment method

Handling of defective products

If the product is damaged, defaced, or different from what you ordered

We make every effort to ensure the quality of our products, but in the unlikely event that the product is damaged or soiled, or if it is different from what you ordered, please contact us within 7 days after delivery.

We will immediately return or exchange the item. (In this case, our shop will bear the shipping fee.)

In case of return due to customer's convenience

Returns and exchanges of products due to customer's convenience (other than initial defects such as damage and staining of products)

Due to hygienic considerations, we generally do not accept it.

After the product arrives at your hand, we will respond to your inquiry only if it is unused and unopened.

In that case, all shipping fees, transfer fees, cash on delivery, and handling fees will be borne by the customer.

Please note that we cannot accept returns or exchanges in the following cases.

(1) Products that have been delivered for more than 8 days

(2) Products that the customer has used once

(3) Products that have been defaced or damaged by the customer

(4) When the product box, instruction manual, etc. is defaced, damaged, lost, or destroyed

(5) Items for which gift wrapping is desired

(6) Products processed by the customer

(7) Products that have been repaired or cleaned after delivery

(8) Other items that have a description on each product listing page to the effect that returns cannot be accepted.

refund

The method of refund will depend on the payment method you used when you purchased the returned item. We are happy to consult with you.

Return address

Address: 153-3 Kamikatsura Kitamura-cho, Nishikyo-ku, Kyoto 615-8213

Phone number: 050-5437-7174

Payment method and timing

You can use the following payment methods.

・Credit card (VISA/MASTER/AMERICAN EXPRESS)

・Apple Pay/Google Pay/Shopify Pay

・Paypal

・Amazon Pay

Order expiration date

If payment cannot be confirmed within 7 days from the order date, the order will be cancelled.